Terms of service

1. Introduction

Welcome to Rote, a software solution developed by Paddlewater Ltd ("we," "us," "our") available at rote.paddlewater.co.uk. These Terms and Conditions ("Terms") outline the rules and guidelines for using Rote. By accessing or using Rote, you agree to comply with these Terms. Please read them carefully before using Rote.

2. Use of Rote

Rote is currently in beta, which means it may contain bugs or other issues. Your use of Rote is at your own risk, and we do not provide any guarantees or warranties about its performance or availability.

We retain the right to suspend or terminate your access to Rote if you do not comply with these Terms or fail to make required payments. We reserve the right to modify, suspend, or discontinue Rote at any time without prior notice.

3. Payment and Access

Access to certain features of Rote may require payment. You agree to provide accurate and complete payment information when required. Failure to make payments may result in the suspension or termination of your access to Rote's features.

4. Termination

You may choose to terminate your access to Rote at any time, subject to the following conditions:

Notice Period: To initiate the termination process, you must provide us with written notice indicating your intent to terminate. This notice should be sent to our contact email provided at the end of these Terms. The notice period required for termination is as follows:

We reserve the right to terminate your access to Rote for any violation of these Terms or failure to make required payments, in accordance with the terms outlined in this section. For any questions or clarification about the termination process, please feel free to contact us using the provided contact information.

5. Intelectual property

All intellectual property rights related to Rote, including but not limited to software, content, trademarks, logos, and design, are the property of Paddlewater. Your use of Rote does not grant you any ownership or rights to our intellectual property.

You agree not to:

Any unauthorized use of our intellectual property or violation of the terms in this section may result in immediate termination of your access to Rote and potential legal action.

6. Data protection

Your use of Rote may involve the processing of personal data. We take data protection seriously and are committed to safeguarding your privacy. For more information about how we handle and protect your personal data, please refer to our Privacy Policy, which can be accessed on our website.

As a user of Rote, you understand and agree to the following:

Please review our Privacy Policy for a comprehensive understanding of how we manage data privacy and protection. If you have any questions or concerns about data protection or privacy, you can reach out to us using the contact information provided.

Events outside of our control

We understand that unforeseen events beyond our control may impact the availability and performance of Rote. These events, often referred to as "force majeure" events, include but are not limited to natural disasters, acts of war, government actions, strikes, technical failures, and other similar occurrences.

In the event of such circumstances that affect our ability to provide uninterrupted access to Rote or cause disruptions, we shall not be held liable for any resulting damages or losses. We will, however, make reasonable efforts to mitigate the effects of these events and to restore normal operations as swiftly as possible.

If we are unable to provide access to Rote due to events outside of our control, we will not be obligated to provide compensation or refunds for any resulting inconveniences or losses.

Variation

As Rote is currently in beta, we are continuously working to improve and refine its features. We retain the right to make changes, additions, or modifications to Rote at any stage of its development. These changes may include, but are not limited to, adding new features, removing existing features, and altering the user interface.

Please note that we are not obligated to provide notice for any changes or updates to Rote. We may implement changes without prior notification. This applies to all aspects of Rote, including features, functionality, and user experience.

Your use of Rote acknowledges and accepts that it is an evolving software solution, and you understand that changes and adjustments may occur regularly. While we aim to maintain a high standard of service and user experience, we appreciate your understanding of any changes that may occur as we work to enhance Rote's capabilities.

Individuality

Each of these subsections and paragraphs operates separately. Therefore, if one is found to be unlawful or unenforceable, all remaining paragraphs and subsections will remain enforceable.

4. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use Rote. We do not guarantee the uptime, availability, or performance of Rote, and we are not responsible for any data loss or disruption that may occur.

5. Indemnification

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses arising out of your use of Rote, violation of these Terms, or infringement of any third-party rights.

6. Changes to Terms

We may update these Terms at any time. The latest version of the Terms will be posted on this page. By continuing to use Rote after changes to the Terms have been posted, you agree to the revised Terms.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Us

If you have any questions, concerns, or inquiries about these Terms or the use of Rote, you can contact us at:
Email: info@paddlewater.co.uk